James Merchant - ClinicWise

Post-Op Follow-Ups Don’t Have to Be a Bottleneck

by James Merchant | Apr 15, 2025 | Feature

Following up after a procedure is one of the best ways to support your clients and make sure your patients are recovering well. But doing it consistently – every time, for every pet – can be hard to keep up with. Some teams are calling clients the day...

How AI & Technology is Shaping the Future of Veterinary Clinics in 2025

by James Merchant | Apr 15, 2025 | ClinicWise Insights

The 2025 Veterinary Industry Trends & Insights Report by Covetrus & Provet sheds light on the biggest challenges facing clinics in Australia and New Zealand. With economic pressures, staffing shortages, and burnout at an all-time high, veterinary professionals...

ClinicWise x Covetrus Integration: Boost Efficiency with Ascend, RxWorks & Vision

by James Merchant | Apr 15, 2025 | Feature

At ClinicWise, we’re always looking for ways to make life easier for busy vet clinics. That’s why we’re excited to announce something big: ClinicWise now integrates with Covetrus software – Ascend, RxWorks, and Vision! This is part of our ongoing commitment to...

Case study: Oaklands Veterinary Hospital and their AI assistant Sam.

by James Merchant | Feb 6, 2025 | Case Study

What’s it like having an AI digital assistant working for your clinic? And what kind of efficiencies can you expect? In this case study, Oaklands Veterinary Hospital in Canada describe why they’re loving ClinicWise and their digital assistant, Sam....

Case Study: Streamlining Operations at Mount Laurel Animal Hospital with ClinicWise

by James Merchant | Jan 11, 2025 | Case Study

In the rapidly evolving world of veterinary medicine, efficiency isn’t just a goal — it’s a necessity. For Mount Laurel Animal Hospital (Mount Laurel), ClinicWise has proven to be the game-changer it needed to reduce appointment-related calls and streamline its...